Quality Objectives


The Assay Office has clear objectives to achieve service delivery:

  • Issue of a Certificate of Registration of Jewellers within 2 working days from the date of application.

  • Registration of Sponsor’s/Identification/Importer’s Marks within 30 minutes after submission.

  • Issue of cupellation results within 3 working days from the date of receipt of sample.

  • Issue of X-Ray and touchstone results within 1 working day from the date of receipt of sample.

  • Issue of valuation certificate within 1 working day.