The Assay Office has clear objectives to achieve service delivery:
- Issue of a Certificate of Registration of Jewellers within 2 working days from the date of application.
- Registration of Sponsor’s/Identification/Importer’s Marks within 30 minutes after submission.
- Issue of cupellation results within 3 working days from the date of receipt of sample.
- Issue of X-Ray and touchstone results within 1 working day from the date of receipt of sample.
- Issue of valuation certificate within 1 working day.